---
title: FAQ | Help Center
description: Frequently asked questions about operating in fLex
---

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1. [Help Center](https://flexhelp.con-linq.com/knowledge)
2. [FAQ](https://flexhelp.con-linq.com/knowledge/faq)

# FAQ

 Frequently asked questions about operating in fLex

## General

- [Do I need to specify all costs for Additional services?](https://flexhelp.con-linq.com/knowledge/courier-quoting-do-you-need-to-specify-all-costs-for-additional-services)
- [Does fLex calculate the chargeable weight during tracking from actual data or directly from supplier charged weight?](https://flexhelp.con-linq.com/knowledge/cep-)
- [Can tabs in the front page of the online tool be customized?](https://flexhelp.con-linq.com/knowledge/can-tabs-in-the-front-page-be)
- [How do we control which users have the booking and calculation module available?](https://flexhelp.con-linq.com/knowledge/how-do-we-control-which-users-have-the-booking-and-calculation-module-available)
- [Connection issues](https://flexhelp.con-linq.com/knowledge/connection-issues)

## Courier, Express and Parcels (CEP)

- [Is it needed to setup "Supplier Pick-up/Delivery times" for import departments?](https://flexhelp.con-linq.com/knowledge/manage-cep-pickup)
- [What happens when customer books after latest booking time?](https://flexhelp.con-linq.com/knowledge/cep-manage-pickup)

- [Guides & Videos](https://flexhelp.con-linq.com/knowledge/guides-videos#main-content)

    - [General](https://flexhelp.con-linq.com/knowledge/guides-videos#general)
    - [Road freight](https://flexhelp.con-linq.com/knowledge/guides-videos#road-freight)
    - [Air freight](https://flexhelp.con-linq.com/knowledge/guides-videos#air-freight)
    - [Ocean freight](https://flexhelp.con-linq.com/knowledge/guides-videos#ocean-freight)
    - [Courier, Express and Parcels (CEP)](https://flexhelp.con-linq.com/knowledge/guides-videos#courier-express-and-parcels-cep)
- [FAQ](https://flexhelp.con-linq.com/knowledge/faq#main-content)

    - [General](https://flexhelp.con-linq.com/knowledge/faq#general)
    - [Courier, Express and Parcels (CEP)](https://flexhelp.con-linq.com/knowledge/faq#courier-express-and-parcels-cep)
- [Trial](https://flexhelp.con-linq.com/knowledge/trial)

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